Bilingual Patient Access Specialist

Piedmont Health Services, Inc.; Prospect Hill (NC); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403(b) Plan

Paid Holidays

CME

Job summary

Piedmont Health Services, Inc. is hiring a Patient Service Representative to check in patients, verify registrations, and schedule appointments at Prospect Hill, NC. The role supports medical, dental, and behavioral health services and requires Spanish fluency and strong data-entry skills.

Work hours vary weekly with a 40-hour schedule, occasional late nights and rotating Saturdays. Prior experience in patient access is preferred; benefits include health coverage, a 403(b) plan, paid holidays,

Qualifications

• High school diploma or equivalent requirement.
• 1–2 years of healthcare customer service experience preferred.
• Bilingual in Spanish required.

Responsibilities

• Check in medical, dental, and behavioral health patients on arrival and complete registration.
• Schedule patient appointments and coordinate with center managers to correct denied claims.
• Ensure HIPAA compliance and accurate patient data entry.

Skills

Bilingual Spanish

Communication skills

Customer service

Reading/comprehension

Education

High school diploma or equivalent

Tools

Dentrix

Athena

Microsoft Outlook

Job description

Piedmont Health Services, Inc. is hiring a Patient Service Representative to check in patients, verify registrations, and schedule appointments at Prospect Hill, NC. The role supports medical, dental, and behavioral health services and requires Spanish fluency and strong data-entry skills.

Work hours vary weekly with a 40-hour schedule, occasional late nights and rotating Saturdays. Prior experience in patient access is preferred; benefits include health coverage, a 403(b) plan, paid holidays,