Bilingual Patient Services Coordinator

Arizona Liver Health; Peoria (AZ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holiday and sick leave

401K with company match

Educational assistance

Job summary

Arizona Liver Health in Peoria, AZ seeks a Front Desk Coordinator to greet patients, verify insurance, and manage check-in processes. You will handle forms, document uploads, and co-pay collection, while supporting chart preparation and scheduling in a HIPAA-compliant environment.

The role requires strong computer skills, 40 WPM typing, and bilingual Spanish/English is preferred. Minimum two years of front office experience and Medical Assisting certification are preferred.

Qualifications

• Proven ability to type quickly with high accuracy.
• Solid computer skills and familiarity with office software.
• Experience handling filing, charting, and records management.

Responsibilities

• Greet and check in patients professionally.
• Verify patient information and update records in the system.
• Provide new patient and annual update forms and review for accuracy.
• Scan forms and insurance cards into the system within 24 hours of service.
• Verify patient identity and collect co-payments at point of service.
• Answer questions about accounts and services.
• Assist with chart preparation and appointment scheduling.
• Ensure HIPAA compliance and patient confidentiality.
• Support call center with inquiries and route as needed.

Skills

Typing 40 WPM

Excellent computer skills

Filing procedures

Office equipment

Customer service

Bilingual Spanish/English

Education

Medical Assisting certification preferred

EHR experience (eCW) preferred

Tools

eCW / EHR

Job description

Arizona Liver Health in Peoria, AZ seeks a Front Desk Coordinator to greet patients, verify insurance, and manage check-in processes. You will handle forms, document uploads, and co-pay collection, while supporting chart preparation and scheduling in a HIPAA-compliant environment.

The role requires strong computer skills, 40 WPM typing, and bilingual Spanish/English is preferred. Minimum two years of front office experience and Medical Assisting certification are preferred.