Medical Front Desk Coordinator — Bilingual & HIPAA-Savvy

arizonaliverhealth; Peoria (AZ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

2 weeks PTO

5 days Sick Time

7 Company holidays + 2 half-days

401K with company match

Short & Long Term Disability

Educational Assistance

Shared company vehicles for required旅行

Job summary

Arizona Liver Health in Peoria, AZ is seeking a Front Desk Coordinator to greet patients, verify insurance, collect co-pays, and manage front-office workflow. This is a full-time, hourly non-exempt position with a pay range of $19.00–$22.00 per hour, depending on experience.

The role requires at least 2 years of front office experience, excellent computer skills, and familiarity with EHR systems and practice management software. Bilingual Spanish/English is preferred.

Qualifications

• Excellent computer skills required.
• Typing speed of at least 40 WPM preferred.
• Experience with filing and charting in medical setting.
• Familiarity with practice management and EHR systems a plus.

Responsibilities

• Greet and check in patients in a courteous, friendly and professional manner.
• Verify patient information (insurance, address, telephone number) and update in the practice management system.
• Provide new patient and annual update forms and review for accuracy.
• Scan forms and insurance cards into the patient documents folder within the practice management system within 24 hours of visit.
• Verify patient identity with government ID and document in the system.
• Determine co-pay amounts and collect them before services; pursue outstanding balances as needed.
• Answer questions about accounts and services; assist with chart preparation and retrieval.
• Check patients out and schedule follow-ups; ensure HIPAA compliance.
• Assist call center with inbound inquiries and route to appropriate personnel.

Skills

Excellent computer skills

Typing 40 WPM

Filing & charting procedures

Calculator & office equipment

Education

Medical Assisting degree/certification

eCW / EHR experience

2+ years front office experience

Bilingual Spanish/English preferred

Tools

Practice management system

EHR system (eCW)

Microsoft Office

Job description

Arizona Liver Health in Peoria, AZ is seeking a Front Desk Coordinator to greet patients, verify insurance, collect co-pays, and manage front-office workflow. This is a full-time, hourly non-exempt position with a pay range of $19.00–$22.00 per hour, depending on experience.

The role requires at least 2 years of front office experience, excellent computer skills, and familiarity with EHR systems and practice management software. Bilingual Spanish/English is preferred.