Bilingual Patient Care Coordinator & Scheduler

Arizona Kidney Disease and Hypertension Center (AKDHC); Glendale (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Arizona Kidney Disease and Hypertension Center (AKDHC) in Glendale, AZ is seeking a Bilingual Patient Care Coordinator/Scheduler for the Westgate Office to support front office operations and medical scheduling.

The role involves patient check-in/out, vital signs, medication lists, appointment scheduling, and education, with HIPAA compliance and collaboration with clinicians to ensure timely patient care. Fluency in English and another language is preferred to assist diverse patients.

Qualifications

• Current certification as a Medical Assistant preferred or a diploma/certificate from a recognized Medical Assistant program.
• Excellent customer service and communication skills.
• 1-2 years of front office experience preferred.
• Ability to use a stethoscope, computer, scanner, printer, telephone, fax, and copier.
• Ability to lift and/or move 50 pounds.

Responsibilities

• Perform patient care activities, such as back-office check-in/check-out, prescription refills, anemia and iron management, administer injections, schedule procedures, and provide patient education.
• Schedule and process 24-hour blood pressure monitoring.
• Interview patients, measure vital signs (pulse, temperature, BP, weight, height), update medication list, and record in EMR.
• Notify physician of changes in patient’s clinical status and/or abnormal test results.
• Monitor and optimize time slots in schedules using available reports.
• Complete clerical tasks including mail, filing, scanning, scheduling, data input, phones, and general support.
• Maintain office equipment and supplies; manage inventory.

Skills

Customer service

Communication

Multitasking

Teamwork

Stethoscope use

Computer literacy

Education

Medical Assistant certification or diploma

Job description

Arizona Kidney Disease and Hypertension Center (AKDHC) in Glendale, AZ is seeking a Bilingual Patient Care Coordinator/Scheduler for the Westgate Office to support front office operations and medical scheduling.

The role involves patient check-in/out, vital signs, medication lists, appointment scheduling, and education, with HIPAA compliance and collaboration with clinicians to ensure timely patient care. Fluency in English and another language is preferred to assist diverse patients.