Bilingual Front Office Patient Care Coordinator & Scheduler

Insperity; Glendale (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Arizona Kidney Disease and Hypertension Center (AKDHC) is seeking a Bilingual Patient Care Coordinator/Scheduler for the Westgate Office. The role supports general patient care and procedure scheduling while assisting office staff.

Responsibilities include patient check-in/check-out, vital signs, medication updates, and EMR documentation. Applicants should have Medical Assistant credentials and 1–2 years of front office experience, with strong communication skills in English and Spanish.

Qualifications

• Current certification as a Medical Assistant preferred or a diploma/certificate from a recognized course of study for preparing Medical Assistants, plus scheduling experience.
• Excellent customer service and communication skills for interfacing with patients, staff and outside vendors.
• 1–2 years of front office experience preferred.
• Strong attention to detail and ability to multitask.
• Ability to support a pleasant, positive and cooperative teamwork environment.

Responsibilities

• Perform patient care activities such as back-office check-in, check-out, prescription refills, anemia and iron management, and administer injections.
• Schedule and process 24-hour blood pressure monitoring.
• Interview patients, measure vital signs, update medication lists, and record information in EMR.
• Notify physician of changes in patient’s clinical status and abnormal test results.
• Monitor and optimize allotted time slots in all schedules using reports.

Skills

Customer service

Communication

Front office experience

Multitasking

Teamwork

Education

Medical Assistant certification/diploma

Tools

Stethoscope

Computer

Scanner

Printer

Telephone

Fax

Copier

Job description

Arizona Kidney Disease and Hypertension Center (AKDHC) is seeking a Bilingual Patient Care Coordinator/Scheduler for the Westgate Office. The role supports general patient care and procedure scheduling while assisting office staff.

Responsibilities include patient check-in/check-out, vital signs, medication updates, and EMR documentation. Applicants should have Medical Assistant credentials and 1–2 years of front office experience, with strong communication skills in English and Spanish.