Bilingual Patient Relations Coordinator (Mon-Fri)

Gastro Health; Lake Worth (TX); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid holidays and time off

401(k) retirement plan

Discretionary profit-sharing

Job summary

Gastro Health is looking for a Full-Time Patient Relations Representative in Lake Worth, Texas. This position focuses on ensuring excellent patient care through effective communication and scheduling. Candidates should have at least 2 years of medical administration experience and be bilingual in English and Spanish.

The role offers a great work/life balance with no weekends or evenings, a comprehensive benefits package, and opportunities for career advancement.

Qualifications

• 2+ years medical administration experience desired.
• Ability to assist patients with questions regarding procedures.
• Proficient in handling office appointments and message routing.

Responsibilities

• Answer all incoming calls and route them to appropriate personnel.
• Schedule, confirm, and cancel office appointments as needed.
• Verify patients’ health plan benefits and obtain authorizations if required.

Skills

Bilingual (English/Spanish)

Medical administration experience

Customer service

Education

High school diploma or GED equivalent

Job description

Gastro Health is looking for a Full-Time Patient Relations Representative in Lake Worth, Texas. This position focuses on ensuring excellent patient care through effective communication and scheduling. Candidates should have at least 2 years of medical administration experience and be bilingual in English and Spanish.

The role offers a great work/life balance with no weekends or evenings, a comprehensive benefits package, and opportunities for career advancement.