Bilingual Patient Relations Specialist - Weekday Schedule

Gastro Health; Miami (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid holidays and paid time off

401(k) retirement plan

Discretionary profit-sharing

Medical, Dental, Vision benefits

Job summary

A leading healthcare provider in Miami is seeking a Full-Time Patient Relations Representative to manage patient communications and appointments. You'll be part of a dynamic team that offers great work-life balance without weekends. Strong communication is essential, with bilingual candidates preferred. This role includes verifying health plan benefits and handling referrals while providing a supportive patient experience. Competitive compensation, a comprehensive benefits package, and opportunities for advancement are offered.

Qualifications

• 2+ years medical administration experience desired.

Responsibilities

• Answer all incoming calls and route them to appropriate personnel.
• Schedule, confirm, and cancel office appointments.
• Verify patients' health plan benefits & obtain authorization.
• Request medical records from doctors and hospitals.
• Call-in new prescriptions and refills as necessary.

Skills

Bilingual (English/Spanish)

Communication skills

Customer service

Education

High school diploma or GED equivalent

Job description

A leading healthcare provider in Miami is seeking a Full-Time Patient Relations Representative to manage patient communications and appointments. You'll be part of a dynamic team that offers great work-life balance without weekends. Strong communication is essential, with bilingual candidates preferred. This role includes verifying health plan benefits and handling referrals while providing a supportive patient experience. Competitive compensation, a comprehensive benefits package, and opportunities for advancement are offered.