Bilingual Front Desk Coordinator - Patient Care

Florida Digestive Health Specialists, LLP; Tampa (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Job summary

Florida Digestive Health Specialists, LLP is seeking a Front Desk Coordinator to support patient care and front desk operations. You will greet patients, manage sign-in, verify insurance, and coordinate scheduling with the medical team in a fast-paced gastroenterology setting.

The role requires excellent communication, strong organizational skills, and bilingual English/Spanish abilities. Competitive pay and comprehensive benefits are offered in a collaborative, patient-centered environment.

Qualifications

• High school diploma or equivalent required.
• At least two years of experience in a medical office or healthcare setting required.
• Excellent verbal and written communication skills with patients and healthcare professionals.
• Strong organizational skills in a fast-paced environment.
• Must be bilingual (English/Spanish).
• Proficiency in using scheduling software preferred.
• Proficiency in eClinicalWorks (eCW) electronic medical records system preferred.
• Prior billing experience preferred.
• Ability to maintain professionalism under pressure and collaborate with colleagues.
• Willingness to adapt to changing priorities and schedules.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Ensure completion of patient paperwork, sign-in, and scheduling.
• Answer phone calls, take messages, and redirect as needed.
• Verify insurance information and process patient balances daily.
• Maintain accurate patient records in the EMR system.
• Communicate effectively with patients, staff, and providers.
• Adhere to HIPAA and protect patient confidentiality.
• Maintain front desk cleanliness and organization.
• Assist with additional administrative tasks as assigned.

Skills

Bilingual EN/ES

Customer service

Healthcare office experience

Education

High school diploma

Tools

eClinicalWorks (eCW)

Scheduling software

Job description

Florida Digestive Health Specialists, LLP is seeking a Front Desk Coordinator to support patient care and front desk operations. You will greet patients, manage sign-in, verify insurance, and coordinate scheduling with the medical team in a fast-paced gastroenterology setting.

The role requires excellent communication, strong organizational skills, and bilingual English/Spanish abilities. Competitive pay and comprehensive benefits are offered in a collaborative, patient-centered environment.