Bilingual Patient Experience Coordinator

Community Clinic; Centerton (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, Vision, Dental and Life Ins.

403(b) Retirement plan

Paid Time Off and Holidays

Employee Discounts for Care

Job summary

Community Clinic is seeking a front desk Patient Coordinator for our Primary & Urgent Care Clinic in Centerton, AR. The Patient Coordinator serves as the first point of contact for patients within the Clinic, providing a cordial greeting and ensuring the patient’s needs are met in an effective, positive way.

Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Spanish language ability is required.

Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish/English is required.

Responsibilities

• Provides exceptional customer service during patient visits.
• Ensures accurate entry of patient information into the EMR.
• Manages patient payments and ensures accounts balance daily.
• Schedules patient appointments per needs and guidelines.
• Maintains a clean, professional clinic appearance at all times.
• Complies with HIPAA/HITECH, OSHA and related regulations.

Skills

Cash handling

Independent & team work

Interpersonal skills

MS Office

EMR systems

Education

High school diploma or equivalent

Tools

Practice management software

Job description

Community Clinic is seeking a front desk Patient Coordinator for our Primary & Urgent Care Clinic in Centerton, AR. The Patient Coordinator serves as the first point of contact for patients within the Clinic, providing a cordial greeting and ensuring the patient’s needs are met in an effective, positive way.

Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Spanish language ability is required.