Bilingual Patient Coordinator - Front Desk Spanish/English

Community Clinic NWA; Fayetteville (AR); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Automatic 5% contribution to retirement plan

Competitive pay

Paid time off (PTO)

10 annual paid holidays

2 annual bonus opportunities worth up to $1000 each

Job summary

A community health center in Fayetteville, AR, seeks a front desk Patient Coordinator. The role requires bilingual skills in Spanish and English, strong computer and customer service skills. Responsibilities include managing patient interactions, ensuring accurate EMR entries, and handling payments. The position offers a competitive salary, retirement contributions, PTO, and bonus opportunities. The ideal candidate will thrive in a fast-paced environment while delivering exceptional service to patients.

Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish/English is required.
• Previous customer service experience is required.
• Ability to use Microsoft Office software.

Responsibilities

• Provides exceptional customer service during all aspects of a patient visit.
• Responds to and directs incoming patient calls in a timely manner.
• Ensures patient information is entered accurately into the EMR.
• Collects and balances patient payments daily.
• Maintains a clean and orderly work environment.
• Translates communication between patient and staff as needed.

Skills

Bilingual Spanish/English

Customer service skills

Strong computer skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A community health center in Fayetteville, AR, seeks a front desk Patient Coordinator. The role requires bilingual skills in Spanish and English, strong computer and customer service skills. Responsibilities include managing patient interactions, ensuring accurate EMR entries, and handling payments. The position offers a competitive salary, retirement contributions, PTO, and bonus opportunities. The ideal candidate will thrive in a fast-paced environment while delivering exceptional service to patients.