Bilingual Front Desk Coordinator (Spanish/English)

Community Clinic; Siloam Springs (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, Vision, Dental and Life 보험

403(b) Retirement plan

Paid Time Off and Holidays

Employee Discounts for Care

Job summary

Community Clinic in Siloam Springs, AR, is hiring a front desk Patient Coordinator for our Primary & Specialty Clinic on Holly St. The role requires bilingual Spanish/English, strong computer skills, excellent communication, organizational ability, and comfort in a fast-paced environment.

Some healthcare experience is strongly preferred. Responsibilities include delivering exceptional customer service during patient visits, entering patient information into the EMR accurately, collecting and

Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish/English is required.
• 6 months Customer service experience is required.

Responsibilities

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Ensures patient information is entered into the EMR accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
• Coordinates with Patient Financial Services on required patient information in the EMR, payments and insurance inquiries.
• Schedules patient appointments appropriately, based on patient needs, provider requests and approved scheduling guidelines.
• Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
• Keeps management team informed of all activities and on goings in the medical clinic.
• Adheres to applicable regulatory guidelines and laws, including HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.

Skills

Bilingual Spanish/English

Strong computer skills

Excellent communication

Organizational ability

Teamwork

Microsoft Office

EMR/PM system proficiency

Education

High school diploma or equivalent

Tools

EMR/PM system

Microsoft Office

Job description

Community Clinic in Siloam Springs, AR, is hiring a front desk Patient Coordinator for our Primary & Specialty Clinic on Holly St. The role requires bilingual Spanish/English, strong computer skills, excellent communication, organizational ability, and comfort in a fast-paced environment.

Some healthcare experience is strongly preferred. Responsibilities include delivering exceptional customer service during patient visits, entering patient information into the EMR accurately, collecting and