Bilingual Patient Coordinator — Front Desk & Clinic Ops

Community Clinic NWA; Springdale (AR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Vision, Dental and Life Insurance

403(b) Retirement plan with employer contribution

Paid Time Off and 10 Annual Paid Holidays

Employee Discounts for Care

Job summary

A regional healthcare system is seeking a front desk Patient Coordinator for its School Based Health Clinic in Springdale, AR. The role requires bilingual skills in Spanish and English, strong computer skills, excellent communication abilities, and a customer service background. Responsibilities include managing patient visits, scheduling appointments, and ensuring accurate EMR data entry. This position offers a mission-driven work environment with a comprehensive benefits package, including health insurance and retirement plans.

Qualifications

• Bilingual in Spanish and English required.
• Customer service experience is essential.
• Knowledge of medical terminology preferred.

Responsibilities

• Provide exceptional customer service at patient visits.
• Enter and update patient information in the EMR accurately.
• Collect and balance patient payments daily.
• Schedule patient appointments.
• Maintain a clean and orderly work environment.
• Assist providers with procedures as requested.
• Translate communications between patients and staff.

Skills

Bilingual Spanish/English

Strong computer skills

Excellent communication

Organizational ability

Customer service experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A regional healthcare system is seeking a front desk Patient Coordinator for its School Based Health Clinic in Springdale, AR. The role requires bilingual skills in Spanish and English, strong computer skills, excellent communication abilities, and a customer service background. Responsibilities include managing patient visits, scheduling appointments, and ensuring accurate EMR data entry. This position offers a mission-driven work environment with a comprehensive benefits package, including health insurance and retirement plans.