Bilingual Patient Concierge - Front Desk (Spanish/English)

Community Clinic; Centerton (AR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

403(b) Retirement plan

Paid Time Off

Holidays

Employee Discounts

Job summary

Community Clinic in Centerton, AR is seeking a Front Desk Patient Coordinator for our Primary & Urgent Care Clinic. The Patient Coordinator serves as the first point of contact for patients, providing a cordial greeting and ensuring the patient’s needs are met in a fast-paced environment. Spanish language ability is required.

The schedule is full-time with Monday - Friday 8:00 AM - 5:00 PM. The role requires strong computer skills, excellent communication, organization, and the ability to work

Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish/English is required.
• Experience in medical billing or medical reception preferred.

Responsibilities

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
• Schedules patient appointments, based on patient needs, provider requests and approved scheduling guidelines.
• Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
• Keeps management team informed of all activities and on goings in the medical clinic.
• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.

Skills

Customer service

Cash handling

Teamwork

Interpersonal skills

MS Office

Education

High school diploma or equivalent

Tools

EMR software

Practice management system

Job description

Community Clinic in Centerton, AR is seeking a Front Desk Patient Coordinator for our Primary & Urgent Care Clinic. The Patient Coordinator serves as the first point of contact for patients, providing a cordial greeting and ensuring the patient’s needs are met in a fast-paced environment. Spanish language ability is required.

The schedule is full-time with Monday - Friday 8:00 AM - 5:00 PM. The role requires strong computer skills, excellent communication, organization, and the ability to work