Bilingual Patient Concierge & Front Desk Coordinator

Cardinal Health, Inc.; Encinitas (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

HSA

401k

Access to wages before pay day

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Patient Concierge at cCARE in Encinitas, CA. You will greet patients, manage front-desk tasks, schedule appointments, and handle payments and demographic updates to support smooth patient experiences.

The role requires 1–3 years in a medical office (preferred), a high school diploma or GED, and Spanish bilingual skills (preferred). You may float to nearby cCARE locations as needed.

Qualifications

• 1-3 years of experience in a Medical Office setting (preferred).
• High School Diploma, GED or equivalent work experience (preferred).
• Bilingual in Spanish (highly preferred).

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.
• Float to other cCARE locations in San Diego County to help cover at these locations as needed.

Skills

Patient greeting

Phone handling

Scheduling

Data entry

Bilingual Spanish

Customer service

Education

High School Diploma or GED

Job description

Cardinal Health is seeking a Patient Concierge at cCARE in Encinitas, CA. You will greet patients, manage front-desk tasks, schedule appointments, and handle payments and demographic updates to support smooth patient experiences.

The role requires 1–3 years in a medical office (preferred), a high school diploma or GED, and Spanish bilingual skills (preferred). You may float to nearby cCARE locations as needed.