Bilingual Patient Concierge

Southwest Community Health Center Inc; Bridgeport (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Flexible spending accounts (FSA)

Retirement plan (403B)

Short-term disability insurance

Long-term disability options

Life Insurance

Employee assistance program (EAP)

Job summary

Southwest Community Health Center Inc in Bridgeport, CT seeks a courteous front desk/administrative assistant to greet patients, direct them to the correct department, and maintain confidentiality with professionalism. You will help ensure smooth patient flow and coordinate with clinical staff.

Responsibilities include welcoming patients, handling deliveries, assisting with data entry in EPIC, and supporting security communications.

Qualifications

• High school diploma or equivalent required.
• Bi-lingual in English and Spanish required.
• Strong data entry and computer skills (Word, Outlook, Excel).
• Experience with Electronic Medical Management systems (EPIC) preferred.

Responsibilities

• Greet and interact with patients, visitors and guests professionally.
• Communicate effectively with clinical team and administrative staff.
• Receive and sign for incoming deliveries.
• Coordinate with security staff for on-premises emergencies when needed.
• Demonstrate problem solving and conflict resolution skills.

Skills

Bilingual English/Spanish

Data Entry

Microsoft Word

Outlook

Excel

EPIC

Verbal & Written Communication

Teamwork

Education

High School Diploma or GED

Tools

EPIC

Job description

Southwest Community Health Center Inc in Bridgeport, CT seeks a courteous front desk/administrative assistant to greet patients, direct them to the correct department, and maintain confidentiality with professionalism. You will help ensure smooth patient flow and coordinate with clinical staff.

Responsibilities include welcoming patients, handling deliveries, assisting with data entry in EPIC, and supporting security communications.