Bilingual Front Desk Receptionist | Patient Concierge

002 Sea Mar Community Health Center; Everett (WA); On-site; USD 2,480,000 - 3,168,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription coverage

Life Insurance

Long Term Disability

EAP

Job summary

Sea Mar Community Health Centers is hiring a Front Desk Receptionist to serve as the first point of contact for patients and visitors, ensuring a positive patient experience and smooth clinic flow. The role requires greeting, scheduling, patient registration, payments, and assistance with forms and referrals.

The position emphasizes bilingual English/Spanish communication, exceptional customer service, and the ability to thrive in a fast-paced clinic setting while supporting back-office staff.

Qualifications

• High School Diploma or GED required.
• Prior medical or dental front office experience preferred.
• Bilingual English/Spanish preferred.
• Strong communication, organization, and customer service skills.
• Ability to manage a multi-line phone system and basic office equipment.
• Fast-paced clinic environment with frequent patient interaction.

Responsibilities

• Greet patients, answer phones, and schedule appointments.
• Register patients and accurately enter demographic information.
• Collect patient payments and maintain accurate records.
• Assist patients with forms, services, and referrals to community resources.
• Support back-office staff to help address clinical quality measure gaps.
• Maintain a clean, organized front desk and patient waiting areas.

Skills

Bilingual English/Spanish

Strong communication

Customer service

Organizational skills

Phone system management

Multitasking

Education

High School Diploma or GED

Tools

Multi-line phone system

Job description

Sea Mar Community Health Centers is hiring a Front Desk Receptionist to serve as the first point of contact for patients and visitors, ensuring a positive patient experience and smooth clinic flow. The role requires greeting, scheduling, patient registration, payments, and assistance with forms and referrals.

The position emphasizes bilingual English/Spanish communication, exceptional customer service, and the ability to thrive in a fast-paced clinic setting while supporting back-office staff.