Bilingual Patient Access Concierge

PREMIER MEDICAL; Town of Florida (NY); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support to ensure the efficient operation of our medical clinic. You will greet patients, check them in/out, manage calls, and assist with care coordination with accuracy and empathy.

As the first point of contact, you will safeguard patient confidentiality, update records, verify insurance, and help maintain a smooth clinic flow across sites, demonstrating organizational excellence and compassionate service.

Qualifikationen

• High school or GED equivalent.
• Minimum of 1-year experience as a receptionist.
• Bilingual in English and Spanish.

Aufgaben

• Check patients in and out.
• Use various computer applications (ie. Microsoft Office Suite).
• Update and file patient medical records.
• Insurance verification and obtain consent forms.
• Return patients' phone calls daily and timely.
• Answer and route phone calls accurately and greet patients.
• Follows all organizational policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords.
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
• Other duties and responsibilities as assigned.
• Travel to clinics within the region as needed for business operation or staffing coverage requirements.

Kenntnisse

Bilingual (English and Spanish)

Exceptional organizational skills

Excellent written and verbal коммуника

Ausbildung

High school or GED equivalent

Tools

Microsoft Office Suite

Jobbeschreibung

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support to ensure the efficient operation of our medical clinic. You will greet patients, check them in/out, manage calls, and assist with care coordination with accuracy and empathy.

As the first point of contact, you will safeguard patient confidentiality, update records, verify insurance, and help maintain a smooth clinic flow across sites, demonstrating organizational excellence and compassionate service.