Bilingual Patient Collections Specialist (Spanish)

US104 Guidehouse Managed Services LLC; El Segundo (CA); Hybrid; USD 38,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) Retirement Plan

Tuition Reimbursement

Life & Disability Insurance

Paid Holidays

Job summary

Guidehouse Managed Services LLC in El Segundo, CA is hiring a Patient Account Representative – Patient Collections (Bilingual Spanish). You will handle inbound and outbound calls to resolve patient and insurer balances, following client policies, in a hybrid schedule with two days in-office and three days work-from-home.

The role requires Spanish bilingualism, 0-2+ years in healthcare or related fields, and strong communication.

Qualifications

• Bilingual Spanish required; healthcare or related field experience helpful.
• 0–2+ years in healthcare, insurance, or customer service.

Responsibilities

• Handle inbound/outbound calls to resolve patient balances.
• Follow client policies and perform duties as assigned.
• Update patient information and account adjustments; aim to resolve balances.
• Research inquiries and communicate with management about issues.

Skills

Bilingual Spanish

Customer Service

Verbal/Written Communication

Education

High School Diploma/GED

Tools

Excel

Word

Healthcare software

Job description

Guidehouse Managed Services LLC in El Segundo, CA is hiring a Patient Account Representative – Patient Collections (Bilingual Spanish). You will handle inbound and outbound calls to resolve patient and insurer balances, following client policies, in a hybrid schedule with two days in-office and three days work-from-home.

The role requires Spanish bilingualism, 0-2+ years in healthcare or related fields, and strong communication.