Bilingual Patient Collections Specialist - Spanish

Pacific Medical Inc.; Tracy (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance (employee)

Voluntary benefits

Medical FSA

Dependent FSA

HSA

401k

Financial wellness planning

Job summary

Pacific Medical, Inc. in Tracy, CA is seeking a Spanish-speaking Patient Collections Specialist to join our on-site team. The role focuses on securing payments for services by contacting patients and guarantors and handling insurance details. This full-time position operates Monday–Friday, 8:00 am–5:00 pm.

Ideal candidates are bilingual in Spanish, have strong interpersonal and organizational skills, and can type 25–45 wpm. Competitive hourly pay and benefits accompany this opportunity.

Qualifications

• High School graduate or equivalent.
• Bilingual (Spanish).
• Must type 25-45 words per minute.

Responsibilities

• Contact patients/guarantors to secure payment for services provided based on an aging report with balances.
• Contact patients when credit card payments are declined.
• Follow up with refund requests.
• Document all calls and actions in the appropriate systems; set next work date if follow-up is needed.
• Confirm/update with patient/guarantor insurance and patient demographics information; update/re-submit claims as indicated.
• Establish payment arrangements with the patient/guarantor and follow up on all plans implemented.
• Document all patient complaints/disputes and forward them for follow-up.
• Perform other duties as needed.

Skills

Interpersonal skills

Customer service

Teamwork

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

Pacific Medical, Inc. in Tracy, CA is seeking a Spanish-speaking Patient Collections Specialist to join our on-site team. The role focuses on securing payments for services by contacting patients and guarantors and handling insurance details. This full-time position operates Monday–Friday, 8:00 am–5:00 pm.

Ideal candidates are bilingual in Spanish, have strong interpersonal and organizational skills, and can type 25–45 wpm. Competitive hourly pay and benefits accompany this opportunity.