Bilingual Patient Care Coordinator - Scheduling MS Support

Compunnel Inc.; Los Angeles (CA); On-site; USD 44,083; Full time

Job summary

A healthcare solutions provider in Los Angeles is seeking a bilingual professional to coordinate patient appointments and support medical services. Responsibilities include scheduling new patients, collaborating with MS coordinators, and managing insurance updates. This role requires fluency in English and Spanish, along with the ability to manage multiple patient referrals and cancellations effectively. The position offers a pay rate of $32/hr on W2 with no benefits and has a potential duration of 13 weeks, possibly extended.

Responsibilities

• Schedule and coordinate new and follow-up patient appointments (primarily new patients).
• Collaborate with MS coordinators to support infusion services.
• Obtain and upload external medical images and records.
• Schedule and coordinate referred ancillary services and consultations for both in-clinic and telemedicine patients.
• Process inbound ARM referrals for review.
• Enter faxed referrals into ARM.
• Manage rescheduling requests and Lumeon cancellations.
• Monitor and respond to Cerner messages (individual and appointment pools).
• Update insurance information and changes as needed.
• Obtain authorizations for add-on services.

Skills

Bilingual (English and Spanish)

Job description

A healthcare solutions provider in Los Angeles is seeking a bilingual professional to coordinate patient appointments and support medical services. Responsibilities include scheduling new patients, collaborating with MS coordinators, and managing insurance updates. This role requires fluency in English and Spanish, along with the ability to manage multiple patient referrals and cancellations effectively. The position offers a pay rate of $32/hr on W2 with no benefits and has a potential duration of 13 weeks, possibly extended.