Bilingual Medical Scheduler & Patient Concierge

Winning Assistants, Inc.; United States; Remote; USD 8,300 - 9,600; Full time

Job summary

Winning Assistants, Inc. is seeking a Bilingual Medical Patient Coordinator to support daily patient communications, insurance verification, appointment scheduling, and remote front desk operations for a U.S.-based healthcare practice.

The role requires fluency in English and Spanish, experience in U.S. healthcare administration, and the ability to manage high-volume calls, verify benefits, and provide clear cost estimates before scheduling.

Qualifications

• Bilingual in English and Spanish (verbal and written).
• Experience in U.S. healthcare administration, medical reception, scheduling, or virtual medical assistance.
• Hands-on experience with insurance eligibility and benefits verification.

Responsibilities

• Answer and manage high volumes of inbound patient calls with professionalism.
• Verify insurance eligibility and review plan details to determine coverage.
• Schedule patient appointments and coordinate intake information.
• Support remote front desk tasks and assist on-site staff as needed.
• Maintain accurate patient records and ensure HIPAA compliance.

Skills

Bilingual (EN/ES)

Call handling

Remote work

Tools

RingCentral

EMSOW PACS

Tablet/Camera Check-In

Job description

Winning Assistants, Inc. is seeking a Bilingual Medical Patient Coordinator to support daily patient communications, insurance verification, appointment scheduling, and remote front desk operations for a U.S.-based healthcare practice.

The role requires fluency in English and Spanish, experience in U.S. healthcare administration, and the ability to manage high-volume calls, verify benefits, and provide clear cost estimates before scheduling.