Bilingual Patient Care Coordinator (Spanish)

Serene Health; Riverside (CA); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

Short & Long-Term Disability Benefits

401(K)

Paid Vacation and Sick Leave

Job summary

A healthcare service provider in Riverside is seeking a Patient Care Coordinator who will develop personalized care plans and support members with their health journeys. The ideal candidate will be bilingual in Spanish, possess strong communication skills, and have at least one year of experience in case management or customer service. This full-time position involves advocacy, coordination of member services, and collaboration with healthcare providers to ensure comprehensive care. A commitment to improving member outcomes and a compassionate approach are essential.

Qualifications

• Minimum 1 year experience in case management, member care, or call center.
• Valid California driver's license required.
• Computer skills for documentation, email and chat.

Responsibilities

• Develop personalized care plans and coordinate member services.
• Assess medical and social determinants and provide education.
• Collaborate with interdisciplinary teams for social service plans.

Skills

Bilingual Spanish speaking

Communication skills

Customer service skills

Organizational skills

Education

High school diploma or GED

Job description

A healthcare service provider in Riverside is seeking a Patient Care Coordinator who will develop personalized care plans and support members with their health journeys. The ideal candidate will be bilingual in Spanish, possess strong communication skills, and have at least one year of experience in case management or customer service. This full-time position involves advocacy, coordination of member services, and collaboration with healthcare providers to ensure comprehensive care. A commitment to improving member outcomes and a compassionate approach are essential.