Bilingual Patient Billing Support Specialist (Remote)

Labcorp; Burlington (NC); Remote; USD 24,452 - 28,929; Full time

Benefits offered by this job

Work from home opportunity

Quarterly variable bonus potential

Generous paid time off

Medical, Vision and Dental Insurance Options

401k and Employee Stock Purchase Plans

No Charge Lab Testing

Fitness Reimbursement Program

Job summary

A healthcare provider is seeking a Bilingual Customer Service Support Representative to join their team. In this role, you will answer over 80 inbound calls daily, primarily assisting Spanish-speaking customers while ensuring satisfaction and resolving billing inquiries. The position offers a work-from-home option, a competitive pay rate between $17.75 - $21.00, and comprehensive benefits including medical, dental, and vision insurance. If you are passionate about helping others and fluent in English and Spanish, apply now.

Qualifications

• Professionally fluent and proficient in both English and Spanish.
• Must possess a strong focus on customer service.
• Previous medical and/or call center experience is a plus.

Responsibilities

• Answer 80+ inbound calls per day from patients and insurance carriers.
• Assist Spanish-speaking customers on 85% of calls.
• Maintain performance goals and data entry proficiency.

Skills

Bilingual (English/Spanish)

Excellent verbal and listening skills

Attention to detail

Excellent organization skills

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

A healthcare provider is seeking a Bilingual Customer Service Support Representative to join their team. In this role, you will answer over 80 inbound calls daily, primarily assisting Spanish-speaking customers while ensuring satisfaction and resolving billing inquiries. The position offers a work-from-home option, a competitive pay rate between $17.75 - $21.00, and comprehensive benefits including medical, dental, and vision insurance. If you are passionate about helping others and fluent in English and Spanish, apply now.