Patient Call & Billing Support Specialist

SCA Health; United States; On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with company match

Paid time off

Life and disability insurance

Job summary

A healthcare service provider in the United States seeks a Call Center Representative to interface with patients, resolving inquiries and collecting payments. The role requires customer service and healthcare billing experience, ideally with bilingual skills. Candidates must have at least a high school diploma. This position offers an hourly wage between USD $21.00 and USD $23.00, along with a comprehensive benefits package.

Qualifications

• High school diploma or GED is required.
• Strong customer service experience is necessary.
• Healthcare experience is required.

Responsibilities

• Interface with patients via inbound and outbound calls.
• Receive and/or collect payments and resolve issues.
• Provide patient education on their Explanation of Benefits.

Skills

Strong customer service experience

A/R, billing, insurance verification

Bilingual

Education

High school diploma or GED

Job description

A healthcare service provider in the United States seeks a Call Center Representative to interface with patients, resolving inquiries and collecting payments. The role requires customer service and healthcare billing experience, ideally with bilingual skills. Candidates must have at least a high school diploma. This position offers an hourly wage between USD $21.00 and USD $23.00, along with a comprehensive benefits package.