Bilingual Patient Admissions Specialist

Universal Health Services; McAllen (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Universal Health Services is seeking an Admissions/Registration Clerk to interview patients, verify insurance, and collect upfront payments. The role requires bilingual communication in English and Spanish, strong customer service, and basic computer proficiency.

Responsibilities include patient registration, verification of benefits, and assisting with correspondence and office tasks. Qualifications include 1–2 years healthcare business office experience, a high school diploma or GED, CPI

Qualifications

• 1-2 years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment and adherence to Compliance Program and Code of Conduct.

Responsibilities

• Perform patient registration by interviewing patients or responsible party to obtain identification and demographic information.
• Verify insurance/other payer benefits and perform up-front collections.
• Determine eligibility and arrange for admission of patients to hospital following policies and procedures.
• Obtain signatures of individual responsible for payment and explain hospital financial obligation.
• Answer the telephone and direct calls accordingly.
• Assist with ordering office supplies as needed/requested; assist in preparing letters and sending correspondence.

Skills

Customer service

Verbal communication

Computer skills

Education

High School diploma / GED

CPI training (within 6 months)

Job description

Universal Health Services is seeking an Admissions/Registration Clerk to interview patients, verify insurance, and collect upfront payments. The role requires bilingual communication in English and Spanish, strong customer service, and basic computer proficiency.

Responsibilities include patient registration, verification of benefits, and assisting with correspondence and office tasks. Qualifications include 1–2 years healthcare business office experience, a high school diploma or GED, CPI