Healthcare Admissions Specialist (Bilingual)

Horizon Health Corporation; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UHS is seeking a patient registration professional in Texas to interview patients or responsible parties, collect upfront payments, verify insurance benefits, and manage admission documentation. The role includes answering calls, preparing letters, and assisting with office duties to ensure smooth patient flow and compliance with hospital policies.

Candidates should have 1–2 years in medical office settings, strong customer service, and bilingual English/Spanish capabilities.

Qualifications

• One to two years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment and adherence to the Compliance Program and Code of Conduct.

Responsibilities

• Interview patients or responsible party to obtain identification and demographics.
• Verify insurance/other payer benefits and perform up-front collections.
• Determine eligibility and arrange admission following policies and procedures.
• Obtain signatures of payment responsibility and explain financial obligations.
• Answer the telephone and direct calls accordingly.
• Assist with ordering office supplies and preparing letters and correspondence.

Skills

Customer service

English/Spanish bilingual

Computer skills

Communication

Education

High school diploma or GED

CPI training within 6 months

Job description

UHS is seeking a patient registration professional in Texas to interview patients or responsible parties, collect upfront payments, verify insurance benefits, and manage admission documentation. The role includes answering calls, preparing letters, and assisting with office duties to ensure smooth patient flow and compliance with hospital policies.

Candidates should have 1–2 years in medical office settings, strong customer service, and bilingual English/Spanish capabilities.