Bilingual Patient Admissions Specialist

South Texas Health System; McAllen (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

South Texas Health System seeks a/Bilingual patient registration clerk to interview patients, verify benefits, and collect payments. You will help determine eligibility and coordinate admissions, explaining financial obligations to patients and families.

The role requires strong customer service, computer skills, and ability to communicate in English and Spanish, with a focus on compliance and professional conduct.

Qualifications

• High School diploma or GED required.
• CPI training must be completed within 6 months of hire.
• Healthcare business office experience is preferred.

Responsibilities

• Perform patient registration by interviewing patients or guardians to obtain demographics and identification.
• Verify insurance and benefits and collect upfront payments.
• Determine eligibility and coordinate hospital admission per policies.
• Obtain signatures for payment responsibility and explain financial obligations.
• Answer phones and route calls appropriately.
• Assist with ordering office supplies as needed.
• Prepare letters and send correspondence as requested.

Skills

Customer service

Bilingual English/Spanish

Computer skills

Verbal communication

Compliance awareness

Education

High School diploma or GED

CPI training within 6 months of hire

Job description

South Texas Health System seeks a/Bilingual patient registration clerk to interview patients, verify benefits, and collect payments. You will help determine eligibility and coordinate admissions, explaining financial obligations to patients and families.

The role requires strong customer service, computer skills, and ability to communicate in English and Spanish, with a focus on compliance and professional conduct.