Bilingual Admissions & Registration Specialist

Aiken Regional Medical Centers; McAllen (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

UHS is seeking a Patient Registration Clerk to interview patients or responsible parties to collect identification and demographic information. The role verifies benefits, handles upfront collections, and arranges admissions per hospital policy.

You will obtain payment signatures and explain financial obligations, answer calls, and assist with office tasks and correspondence. The position requires 1–2 years of healthcare business office experience, strong customer service, and English/Spanish

Qualifications

• 1–2 years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Commitment to Compliance Program and Code of Conduct per company policies.

Responsibilities

• Perform patient registration by interviewing patients or responsible parties to obtain identification and demographic information.
• Verify insurance/other payer benefits and perform upfront collections.
• Determine eligibility and arrange admission of patients to hospital following policies and procedures.
• Obtain signatures of the individual responsible for payment and explain hospital financial obligation.
• Answer the telephone and direct calls accordingly; assist with ordering office supplies and sending correspondence.

Skills

Customer service

Computer skills

Bilingual English/Spanish

Compliance awareness

Medical office experience

Education

High school diploma/GED

CPI training within 6 months

Job description

UHS is seeking a Patient Registration Clerk to interview patients or responsible parties to collect identification and demographic information. The role verifies benefits, handles upfront collections, and arranges admissions per hospital policy.

You will obtain payment signatures and explain financial obligations, answer calls, and assist with office tasks and correspondence. The position requires 1–2 years of healthcare business office experience, strong customer service, and English/Spanish