Bilingual Patient Access & Admissions Specialist

Horizon Health Corporation; McAllen (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

UHS is seeking a motivated healthcare business office assistant to manage patient registration, verify insurance, and collect upfront payments. You will determine eligibility for admissions and obtain financial responsibility signatures, while handling calls and supporting office tasks.

The role requires bilingual English/Spanish communication and a HIGH SCHOOL diploma, with CPI training within 6 months of hire. Adherence to Compliance Program and Code of Conduct is essential.

Qualifications

• One to two years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment to Compliance Program and Code of Conduct.

Responsibilities

• Perform patient registration by interviewing patients or responsible party to obtain ID and demographics.
• Verify insurance/other payer benefits and perform upfront collections.
• Determine eligibility and arrange admission following policies and procedures.
• Obtain signatures of responsible party for payment and explain financial obligation.
• Answer telephone and direct calls; assist with ordering office supplies and preparing letters.

Skills

Customer service

Computer skills

Bilingual English/Spanish

Compliance awareness

Education

High School diploma or GED

CPI training within 6 months

Job description

UHS is seeking a motivated healthcare business office assistant to manage patient registration, verify insurance, and collect upfront payments. You will determine eligibility for admissions and obtain financial responsibility signatures, while handling calls and supporting office tasks.

The role requires bilingual English/Spanish communication and a HIGH SCHOOL diploma, with CPI training within 6 months of hire. Adherence to Compliance Program and Code of Conduct is essential.