Patient Access & Admissions Specialist

Universal Health Services; Edinburg (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Universal Health Services is seeking a healthcare front desk professional to perform patient registration, verify benefits, determine eligibility, and coordinate admissions. The role includes taking payments, answering calls, and assisting with correspondence and supplies in a fast-paced hospital office.

The ideal candidate will have 1–2 years of healthcare business office experience, strong customer service skills, and bilingual English/Spanish communication.

Qualifications

• 1–2 years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment and adherence to the Compliance Program and Code of Conduct.

Responsibilities

• Perform patient registration by interviewing patient or responsible party to obtain identification and demographic information.
• Verify insurance/other payer benefits and perform up-front collections.
• Determine eligibility and arrange admission of patients following policies and procedures.
• Obtain signatures of the individual responsible for payment and explain financial obligations.
• Answer telephone and direct calls accordingly.
• Assist with ordering office supplies as needed/requested.
• Assist in preparing letters and sending correspondence.

Education

High School diploma, GED or Higher Education required

CPI training within 6 months of hire and maintain certification thereafter

Job description

Universal Health Services is seeking a healthcare front desk professional to perform patient registration, verify benefits, determine eligibility, and coordinate admissions. The role includes taking payments, answering calls, and assisting with correspondence and supplies in a fast-paced hospital office.

The ideal candidate will have 1–2 years of healthcare business office experience, strong customer service skills, and bilingual English/Spanish communication.