Bilingual Patient Access & Registration Specialist

Emerus Holdings, Inc.; San Antonio (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Emerus Holdings, Inc. seeks a Patient Access Specialist to act as the liaison between patients, payers and hospital teams. You will verify demographic and insurance information, collect out-of-pocket amounts, and help maximize hospital reimbursement in a fast-paced, customer-service driven environment.

The role requires accuracy, English fluency, and strong MS Office skills. Prior registration and insurance verification experience is preferred, with a focus on compliant and compassionate patient

Qualifications

• Demonstrated customer service excellence.
• Strong verbal and written English communication skills.
• Bilingual in English and Spanish is a plus in some markets.

Responsibilities

• Facilitate patient registration and billing processes.
• Verify demographics and insurance information for accuracy.
• Ensure HIPAA and EMTALA compliance in admissions workflows.
• Communicate with patients, families and staff to support revenue cycle.
• Maintain accurate medical records and cash handling procedures.

Skills

Customer service

MS Office

Bilingual (English/Spanish)

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus Holdings, Inc. seeks a Patient Access Specialist to act as the liaison between patients, payers and hospital teams. You will verify demographic and insurance information, collect out-of-pocket amounts, and help maximize hospital reimbursement in a fast-paced, customer-service driven environment.

The role requires accuracy, English fluency, and strong MS Office skills. Prior registration and insurance verification experience is preferred, with a focus on compliant and compassionate patient