Bilingual Patient Access and Registration Specialist

Umcelpaso; El Paso (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

University Medical Center of El Paso is seeking a Patient Access Associate to register patients in a courteous, professional and timely manner. You will conduct patient interviews, explain hospital policies, and help patients understand financial responsibilities while ensuring accurate demographic and financial data is captured.

You will contact insurance payers to verify eligibility and benefits, secure pre-certification/authorization as needed, and assist with financial screening for program

Qualifications

• High school diploma or equivalent.
• Training or educational background with medical terminology and familiarity with ICD-9 coding preferred.
• Two years of customer service experience, preferably in a healthcare setting.

Responsibilities

• Register patients in a courteous, professional manner.
• Interview patients/guarantors and explain hospital policies.
• Obtain accurate demographic and financial data from patients.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Data entry

Education

High school diploma or equivalent

Job description

University Medical Center of El Paso is seeking a Patient Access Associate to register patients in a courteous, professional and timely manner. You will conduct patient interviews, explain hospital policies, and help patients understand financial responsibilities while ensuring accurate demographic and financial data is captured.

You will contact insurance payers to verify eligibility and benefits, secure pre-certification/authorization as needed, and assist with financial screening for program