Patient Access & Financial Counseling Associate

El Paso Childrens Hospital Corporation; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

El Paso Children’s Hospital is seeking an Entry Level Patient Access Clerk to admit, register, and pre-register patients in a courteous, professional manner at the El Paso, TX campus. The role involves interviewing patients/guarantors, explaining hospital policies, and collecting financial responsibilities.

The position requires basic computer literacy, strong communication skills, and bilingual English/Spanish abilities.

Qualifications

• High school diploma or GED equivalent.
• Training or educational background with medical terminology and familiarity with ICD9 coding preferred.

Responsibilities

• Admit, register, and pre-register patients in a courteous, professional and timely manner.
• Conduct patient/guarantor interviews and explain hospital policies.
• Collect and assist patients with their financial responsibilities.
• Document demographic and financial data accurately in the manual or Invision system.
• Verify insurance via the electronic verification system or contact payers for verification of eligibility and benefits.

Skills

Interpersonal skills

Basic computer literacy

Written and verbal communication

Analytical problem-solving

Bilingual English/Spanish

Insurance terminology knowledge

Education

High school diploma or GED

Medical terminology knowledge

ICD-9 familiarity

Job description

El Paso Children’s Hospital is seeking an Entry Level Patient Access Clerk to admit, register, and pre-register patients in a courteous, professional manner at the El Paso, TX campus. The role involves interviewing patients/guarantors, explaining hospital policies, and collecting financial responsibilities.

The position requires basic computer literacy, strong communication skills, and bilingual English/Spanish abilities.