Bilingual Patient Access & Admissions Specialist

UHS; Edinburg (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

UHS in Edinburg, Texas seeks a Patient Registration Clerk to interview patients, collect demographics, verify insurance benefits, and obtain upfront payments. The role requires strong customer service and compliance with hospital policies.

The position also involves answering calls, assisting with ordering office supplies, and preparing letters and correspondence while maintaining accurate records.

Qualifications

• 1–2 years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must adhere to Compliance Program and Code of Conduct.

Responsibilities

• Register patients by interviewing and collecting identification and demographics.
• Verify insurance/benefits and arrange for upfront collections.
• Determine eligibility and facilitate patient admission according to policy.
• Obtain signatures for payment responsibility and explain financial obligations.
• Answer telephone calls and direct and handle inquiries; assist with letters and correspondence.

Skills

Customer service

Bilingual English/Spanish

Computer skills

Verbal communication

Compliance awareness

Education

High School diploma or GED

CPI training within 6 months

Tools

Computer skills

Job description

UHS in Edinburg, Texas seeks a Patient Registration Clerk to interview patients, collect demographics, verify insurance benefits, and obtain upfront payments. The role requires strong customer service and compliance with hospital policies.

The position also involves answering calls, assisting with ordering office supplies, and preparing letters and correspondence while maintaining accurate records.