Bilingual Admissions & Patient Access Specialist

South Texas Health System; McAllen (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

South Texas Health System is seeking a patient registration professional to interview patients, collect upfront payments, verify insurance, and determine eligibility for admission. The role involves obtaining payment responsibility signatures and explaining financial obligations, while answering calls and assisting with office tasks as needed.

The candidate should have 1–2 years in healthcare business office, strong customer service, computer skills, and fluent English/Spanish communication to

Qualifications

• Requires 1–2 years in medical/healthcare business office.
• Excellent customer service skills required.
• Computer skills required.
• Bilingual English/Spanish communication required.

Responsibilities

• Perform patient registration by interviewing patients or responsible party.
• Verify benefits and collect payments up front where appropriate.
• Determine eligibility and arrange admission following policies and procedures.
• Obtain signatures for payment responsibility and explain hospital financial obligation.

Skills

Patient registration

Customer service

Computer skills

Bilingual English/Spanish

Education

High School diploma/GED

CPI training after hire

Job description

South Texas Health System is seeking a patient registration professional to interview patients, collect upfront payments, verify insurance, and determine eligibility for admission. The role involves obtaining payment responsibility signatures and explaining financial obligations, while answering calls and assisting with office tasks as needed.

The candidate should have 1–2 years in healthcare business office, strong customer service, computer skills, and fluent English/Spanish communication to