Bilingual Patient Admissions & Registration Specialist

UHS; McAllen (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

UHS is seeking a hospital front desk professional in McAllen, TX to perform patient registration, verify benefits, and explain financial obligations at check-in. The role requires strong customer service and bilingual English/Spanish communication skills.

The incumbent will handle admissions coordination, telephone reception, and ancillary tasks such as ordering office supplies and drafting letters. CPI training is required within 6 months of hire.

Qualifications

• 1-2 years of medical/healthcare business office experience preferred.
• Excellent customer service skills required.
• Proficiency with computers.
• Bilingual in English and Spanish.
• Commitment to compliance with policies and code of conduct.

Responsibilities

• Interview patients to obtain identifying and demographic information.
• Verify insurance/benefits and perform up-front collections.
• Determine eligibility and arrange admission following policies.
• Obtain signatures of payment responsibility and explain financial obligations.
• Answer telephone and direct calls accordingly.
• Assist in ordering office supplies and preparing letters.

Skills

Medical office experience

Customer service

Computer skills

Bilingual English/Spanish

Compliance awareness

Education

High school diploma or GED

CPI training within 6 months

Job description

UHS is seeking a hospital front desk professional in McAllen, TX to perform patient registration, verify benefits, and explain financial obligations at check-in. The role requires strong customer service and bilingual English/Spanish communication skills.

The incumbent will handle admissions coordination, telephone reception, and ancillary tasks such as ordering office supplies and drafting letters. CPI training is required within 6 months of hire.