Bilingual Patient Access & Admissions Specialist

UHS; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UHS in Texas seeks a patient registration professional responsible for interviewing patients to collect demographics, verify benefits, and handle upfront collections. This role requires strong customer service, English/Spanish communication, and computer proficiency.

You will support admissions processes, manage phone communications, and assist with routine office tasks to ensure smooth intake and financial arrangements for patients.

Qualifications

• Customer service experience in healthcare or similar setting.
• Proficient verbal communication in English and Spanish.
• Ability to use basic computer systems and maintain data accuracy.

Responsibilities

• Register patients by interviewing to obtain identification and demographic information.
• Verify insurance benefits and perform upfront collections.
• Determine eligibility and arrange admission per hospital policies.
• Obtain signatures of payment responsibility and explain financial obligations.
• Answer phones and route calls appropriately.
• Assist in ordering office supplies as needed.
• Prepare letters and send correspondence.

Skills

Customer service

Verbal communication

Bilingual English/Spanish

Compliance awareness

Computer skills

Education

High School diploma or GED

CPI training within 6 months

Tools

Office software

Job description

UHS in Texas seeks a patient registration professional responsible for interviewing patients to collect demographics, verify benefits, and handle upfront collections. This role requires strong customer service, English/Spanish communication, and computer proficiency.

You will support admissions processes, manage phone communications, and assist with routine office tasks to ensure smooth intake and financial arrangements for patients.