Bilingual Admissions Specialist - Patient Intake & Billing

Universal Health Services, Inc.; Edinburg (TX); On-site; USD 36,000 - 42,000; Full time

Job summary

Universal Health Services, Inc. is seeking a patient registration clerk to interview patients or their responsible parties to gather identification and demographic information.

The role includes verifying benefits, collecting payments upfront, and arranging admissions as needed. The position requires up-front collections, English/Spanish bilingual communication, and adherence to hospital policies and the Code of Conduct.

Qualifications

• 1–2 years of medical/healthcare business office experience preferred.
• Excellent customer service skills required.
• Computer skills required.
• Bilingual English/Spanish required.
• Commitment to compliance and Code of Conduct.

Responsibilities

• Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information.
• Verifies insurance/other payer benefits and performs up front collections.
• Determines eligibility and arranges for admission of patients to hospital following policies and procedures.
• Obtains signatures of individual responsible for payment and explains hospital financial obligation.
• Answers the telephone and direct calls accordingly.
• Assist with ordering office supplies as needed/requested.
• Assist in preparing letters and sending correspondence.

Skills

Customer service

Verbal communication

Computer skills

Bilingual English/Spanish

Education

High School diploma or GED

CPI training within 6 months

Job description

Universal Health Services, Inc. is seeking a patient registration clerk to interview patients or their responsible parties to gather identification and demographic information.

The role includes verifying benefits, collecting payments upfront, and arranging admissions as needed. The position requires up-front collections, English/Spanish bilingual communication, and adherence to hospital policies and the Code of Conduct.