Patient Access & Admissions Specialist

South Texas Health System; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

South Texas Health System in Edinburg, TX is seeking a front desk registration specialist to greet patients, collect demographics, verify insurance, and explain financial obligations.

You will handle phone inquiries, assist with office supplies, and prepare correspondence while ensuring compliance with policies and patient privacy. Prior healthcare business office experience and bilingual English/Spanish skills are preferred.

Qualifications

• 1–2 years in a medical/healthcare business office preferred.
• Excellent customer service required.
• Basic computer skills required.
• Good verbal communication in English and Spanish.

Responsibilities

• Interview patients or responsible party to obtain identification and demographics.
• Verify insurance/benefits and perform up-front collections.
• Determine eligibility and arrange admission following policies.
• Obtain signatures for payment and explain financial obligations.
• Answer the telephone and direct calls appropriately.
• Assist in ordering office supplies as needed/requested.
• Prepare letters and send correspondence as requested.

Skills

Customer service

Bilingual EN/ES

Computer skills

Verbal communication

Education

High School diploma

CPI training

Tools

EMR systems

Job description

South Texas Health System in Edinburg, TX is seeking a front desk registration specialist to greet patients, collect demographics, verify insurance, and explain financial obligations.

You will handle phone inquiries, assist with office supplies, and prepare correspondence while ensuring compliance with policies and patient privacy. Prior healthcare business office experience and bilingual English/Spanish skills are preferred.