Bilingual Passenger Service Agent — Turkish/English

Swissport; Hempfield Township (Westmoreland County); On-site; USD 28,929; Full time

Job summary

A global airport service company is looking for a JFK Passenger Service Agent – Bilingual (Turkish/English) to enhance customer experience at John F. Kennedy International Airport. This full-time entry-level position requires strong customer service skills, the ability to handle passenger services such as ticketing and baggage processing, and excellent communication abilities in both Turkish and English. Candidates should be detail-oriented and able to work independently under various conditions.

Qualifications

• Passionate about customer service with relevant work experience.
• Self-motivated and able to follow processes and adapt as needed.
• Ability to communicate fluently in Turkish and English.

Responsibilities

• Provide passenger/customer services as contracted, including ticketing and baggage processing.
• Assist passengers with special needs and during all check-in processes.
• Comply with security requirements and company SOPs.

Skills

Customer service passion

Excellent communication skills

Detail-oriented

Ability to work independently

Education

High School diploma or GED equivalent

Job description

A global airport service company is looking for a JFK Passenger Service Agent – Bilingual (Turkish/English) to enhance customer experience at John F. Kennedy International Airport. This full-time entry-level position requires strong customer service skills, the ability to handle passenger services such as ticketing and baggage processing, and excellent communication abilities in both Turkish and English. Candidates should be detail-oriented and able to work independently under various conditions.