Bilingual Passenger Service Agent (Korean/English) PT

Swissport; Seattle (WA); On-site; USD 24,435 - 34,801; Part time

Job summary

A global aviation services leader is looking for a Passenger Service Agent in Seattle, WA. This part-time role requires bilingual (Korean/English) skills, as well as a strong passion for customer service. Responsibilities include assisting passengers, managing baggage, and ensuring compliance with security requirements. Candidates should have a High School diploma and relevant customer service experience. Join us at a dynamic company committed to driving a better customer experience in the aviation industry.

Qualifications

• Must have relevant work experience in customer service.
• Ability to follow processes and procedures and adapt as needed.
• Willingness to work in inclement weather.

Responsibilities

• Provide passenger/customer services including reservations and ticketing.
• Assist passengers with special needs and handle customer complaints.
• Inspect and verify passenger documentation.

Skills

Bilingual in Korean/English

Excellent communication skills

Customer service experience

Attention to detail

Self-motivated

Education

High School diploma or GED equivalent

Job description

A global aviation services leader is looking for a Passenger Service Agent in Seattle, WA. This part-time role requires bilingual (Korean/English) skills, as well as a strong passion for customer service. Responsibilities include assisting passengers, managing baggage, and ensuring compliance with security requirements. Candidates should have a High School diploma and relevant customer service experience. Join us at a dynamic company committed to driving a better customer experience in the aviation industry.