Bilingual JFK Passenger Services Agent (CN-EN) - Part Time

Swissport; Hempfield Township (Westmoreland County); On-site; USD 22,730 - 32,373; Part time

Job summary

A leading global aviation services provider is seeking a part-time JFK Passenger Service Agent who is bilingual in Chinese-Mandarin or Cantonese and English. The role includes providing essential passenger services such as ticketing and baggage processing in a fast-paced environment. Ideal candidates will have customer service experience and excellent communication skills. This position offers a pay rate of $20.50/hour and requires a High School diploma or GED equivalent.

Qualifications

• Must have relevant customer service work experience.
• Ability to type and learn airline specific computer software.
• Willingness to work in inclement weather.

Responsibilities

• Provide all required passenger/customer services.
• Inspect and verify passenger documentation.
• Assist passengers with special needs.

Skills

Customer service

Bilingual (Chinese-Mandarin/Cantonese/English)

Excellent communication skills

Education

High School diploma or GED equivalent

Tools

Airline specific reservation/ticketing software

Job description

A leading global aviation services provider is seeking a part-time JFK Passenger Service Agent who is bilingual in Chinese-Mandarin or Cantonese and English. The role includes providing essential passenger services such as ticketing and baggage processing in a fast-paced environment. Ideal candidates will have customer service experience and excellent communication skills. This position offers a pay rate of $20.50/hour and requires a High School diploma or GED equivalent.