Overnight Passenger Service Agent - JFK (Luggage & Support)

Unifi Aviation, LLC; New York (NY); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

401(k) Retirement Plan

Paid Time Off

Comprehensive Medical/Dental/Vision/Te

Job summary

Unifi Aviation, LLC is seeking a JFK Passenger Service Agent (Part Time) in Jamaica, NY to provide first-class customer service to passengers. The role, performed on an overnight/PM shift, involves handling baggage, resolving issues with delayed or damaged items, and using computer systems to track luggage.

Ideal candidates have 1 year related experience, bilingual ability, and a high school diploma. Local residency and ability to work nights, weekends, and holidays are required.

Qualifications

• 1 year related experience preferred.
• Must be a local resident.
• High School diploma or GED.
• Valid State ID.
• Pass pre-employment drug screen and background check.
• Must be at least 18 years old.
• Authorization to work in the United States.
• Ramp and SIDA training to obtain airport identification security.
• Able to lift/carry/push/pull 70 pounds regularly.
• Able to be alert to moving vehicles or aircraft and use radio.
• Flexible schedule nights, weekends and holidays.

Responsibilities

• Assists passengers with baggage pickup.
• Assists passengers to resolve issues with delayed, lost, or damaged items.
• Uses computer software to track and catalog luggage.
• Handles customer interactions in a courteous and professional manner.
• Performs other duties within the role's scope.

Skills

Customer service

Bilingual fluency

Job description

Unifi Aviation, LLC is seeking a JFK Passenger Service Agent (Part Time) in Jamaica, NY to provide first-class customer service to passengers. The role, performed on an overnight/PM shift, involves handling baggage, resolving issues with delayed or damaged items, and using computer systems to track luggage.

Ideal candidates have 1 year related experience, bilingual ability, and a high school diploma. Local residency and ability to work nights, weekends, and holidays are required.