Bilingual Passenger Service Agent – English/Spanish

Swissport; Fort Lauderdale (FL); On-site; USD 22,878 - 32,584; Part time

Job summary

A global leader in ground handling is seeking a Passenger Service Agent in Fort Lauderdale. The role requires proficiency in both English and Spanish, along with strong customer service skills. Responsibilities include managing passenger check-in, handling baggage processing, and providing assistance to travelers with specific needs. Ideal candidates will have a passion for customer service, attention to detail, and must hold a valid Florida driver's license. On a part-time basis, this position offers a dynamic work environment in the aviation industry.

Qualifications

• Bilingual in English and Spanish required for communication.
• Experience in customer service or similar roles desirable.
• Proficient in typing and learning specific reservation software.

Responsibilities

• Provide passenger service and support at the airport.
• Process reservations and handle customer complaints.
• Assist passengers with check-in and special needs.

Skills

Bilingual proficiency in English and Spanish

Customer service experience

Communication skills

Attention to detail

Education

High School diploma or GED

Tools

Reservation/ticketing software

Job description

A global leader in ground handling is seeking a Passenger Service Agent in Fort Lauderdale. The role requires proficiency in both English and Spanish, along with strong customer service skills. Responsibilities include managing passenger check-in, handling baggage processing, and providing assistance to travelers with specific needs. Ideal candidates will have a passion for customer service, attention to detail, and must hold a valid Florida driver's license. On a part-time basis, this position offers a dynamic work environment in the aviation industry.