Bilingual Parts Specialist – Customer Service Pro

O'Reilly Auto Parts; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health insurance (medical, dental, and

Wellbeing programs

Tuition assistance programs

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management on assigned tasks. Bilingual candidates are encouraged to apply and may assist with both in-store and phone inquiries.

Responsibilities include greeting customers, promoting service programs, handling transactions accurately, processing exchanges, and performing daily store operations.

Qualifications

• Excellent customer service skills and friendly demeanor.
• Ability to multitask and assist customers both in store and on the phone.
• Must be able to follow company policies and procedures.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote customer service programs (Hi-5, Low Price Guarantee, Related Selling).
• Assist professional customers and installers as needed.
• Handle cash drawer and transactions accurately.
• Process exchanges and returns per policy.
• Perform daily store tasks and light maintenance.

Skills

Customer service

Multitasking

Communication

Bilingual

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management on assigned tasks. Bilingual candidates are encouraged to apply and may assist with both in-store and phone inquiries.

Responsibilities include greeting customers, promoting service programs, handling transactions accurately, processing exchanges, and performing daily store operations.