Bilingual Parts Specialist — Customer Service

O'Reilly Auto Parts; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k starting day one

Health/Dental/Vision insurance

Tuition assistance

Job summary

O’Reilly Auto Parts is looking for a Parts Specialist to deliver high levels of service to retail and installer customers, while supporting store management with daily tasks. Bilingual candidates are encouraged to apply and training will cover company programs, cash handling, and customer support.

You may assist professional customers and help with inventory tasks and merchandising. The role involves greeting customers, processing purchases, and resolving complaints to ensure a positive shopping

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Promote customer service programs and related selling initiatives.
• Assist professional customers including installers as needed.
• Handle cash drawer, process payments, and provide accurate change.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Cash handling

Education

ASE certification

Job description

O’Reilly Auto Parts is looking for a Parts Specialist to deliver high levels of service to retail and installer customers, while supporting store management with daily tasks. Bilingual candidates are encouraged to apply and training will cover company programs, cash handling, and customer support.

You may assist professional customers and help with inventory tasks and merchandising. The role involves greeting customers, processing purchases, and resolving complaints to ensure a positive shopping