Bilingual Parts & Installer Service Specialist

O'Reilly Auto Parts; Mount Holly (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with Employer Contributions

Health Insurance

Career Growth

Tuition Assistance

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter. You will oversee daily activity of the delivery team to ensure accurate and timely order deliveries and maintain strong sales relationships with installers.

The role emphasizes hands-on automotive mechanics expertise and effective communication to coordinate orders, deliveries, and warranty processing, with opportunities for growth within the company.

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Take orders by phone and online, invoice orders, direct delivery staff to ensure timely delivery.
• Ensure delivery vehicles are serviced and maintained according to company standards.
• Ensure vehicle inspections are completed on time and mileages logged in fleet devices.
• Assist on front and retail counters as needed; support backroom duties and labor claims processing.

Skills

Mechanics

Communication

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter. You will oversee daily activity of the delivery team to ensure accurate and timely order deliveries and maintain strong sales relationships with installers.

The role emphasizes hands-on automotive mechanics expertise and effective communication to coordinate orders, deliveries, and warranty processing, with opportunities for growth within the company.