Bilingual Parts & Service Installer Specialist

O'Reilly Auto Parts; Naples (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k employer contributions starting日

Medical, dental, & vision insurance

Flexible Spending Account (FSA)

Wellbeing programs

Tuition assistance programs

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the store's installer counter. This role will oversee daily activity of the delivery team to ensure accurate, timely orders and deliveries.

Bilingual candidates are encouraged to apply; the position emphasizes mechanics, customer service, and coordination with Sales Specialists to maintain high service levels.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Bilingual candidates encouraged to apply.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Take orders by phone and online; invoice and direct delivery.
• Route and direct delivery specialists to ensure timely orders.
• Maintain delivery vehicles per company standards.
• Log daily mileages and inspections in fleet systems.
• Collaborate with Sales Specialists to service professional customers.
• Verify product billing, warranties, and credits at checkout.
• Assist on front and retail counters and support backroom duties.
• Process customer labor claims quickly and accurately.

Skills

Mechanics

Communication skills

Spanish language

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the store's installer counter. This role will oversee daily activity of the delivery team to ensure accurate, timely orders and deliveries.

Bilingual candidates are encouraged to apply; the position emphasizes mechanics, customer service, and coordination with Sales Specialists to maintain high service levels.