Bilingual Auto Parts Installer & Service Expert

O'Reilly Auto Parts; LaBelle (FL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Competitive wages & paid time off

Stock Purchase Plan & 401k with Employ

Medical, Dental, & Vision Insurance (F

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the store's installer counter. This role will oversee the daily activity of the delivery specialist to ensure accurate, timely order deliveries and superior service to installers and other professional customers.

Bilingual candidates are encouraged to apply. The position emphasizes mechanics expertise, automotive repair knowledge, and strong communication across store and delivery operations.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs.
• ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take orders by phone and online; invoice orders; direct parts pick/ship for delivery.
• Ensure delivery vehicles are serviced and maintained per standards.
• Ensure daily mileage and inspections are recorded in fleet devices.
• Assist Sales Specialists/Territory Sales Managers to provide superior service.
• Verify product/merchandise are billed before customers leave the store.
• Coordinate returns, cores, and warranty credit processing.
• Assist on front and retail counters as needed.
• Assist with backroom duties (stock, returns, auto-load).
• Assist with customer labor claims to be processed quickly.
• All other duties as assigned.

Skills

Mechanics background

Communication skills

Automotive repair knowledge

Spanish language ability

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the store's installer counter. This role will oversee the daily activity of the delivery specialist to ensure accurate, timely order deliveries and superior service to installers and other professional customers.

Bilingual candidates are encouraged to apply. The position emphasizes mechanics expertise, automotive repair knowledge, and strong communication across store and delivery operations.