Bilingual Installer & Parts Service Specialist

O'Reilly Auto Parts; Fort Atkinson (WI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from

Medical, dental, and vision insurance

Tuition assistance programs

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter. This role supervises the daily activity of the delivery team to ensure accurate, timely order deliveries and high service levels.

Bilingual candidates are encouraged to apply. The position involves coordinating orders, maintaining delivery vehicles, handling warranties, and assisting on front and back counters as needed.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs.
• ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take and invoice orders quickly by phone and online; direct parts to delivery.
• Ensure delivery vehicles are serviced and maintained according to standards.
• Verify vehicle inspections and daily mileages in fleet devices.
• Work with Sales Specialists/Territory Managers to provide superior service.
• Audit returns and warranty parts; ensure proper tagging and credits.

Skills

Mechanics

Communication

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter. This role supervises the daily activity of the delivery team to ensure accurate, timely order deliveries and high service levels.

Bilingual candidates are encouraged to apply. The position involves coordinating orders, maintaining delivery vehicles, handling warranties, and assisting on front and back counters as needed.